Business Telephone Systems

Avaya IP Office Telephone Systems

Designed for small and medium enterprises, Avaya IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small businesses use communications to differentiate them from their competition.

IP Office Essential Edition

IP Office Essential Edition forms the foundation for an IP Office communications solution. Providing basic call handling and routing functions, this edition offers caller ID for convenience and efficiency, dial by name to easily reach colleagues, automated attendants for efficient call routing, conferencing for up to 64 participants, and voicemail that lets users access messages in a variety of ways, including using an email inbox.

IP Office Preferred Edition

This edition builds on the Essential Edition with more sophisticated call handling capabilities to enhance collaboration and responsiveness. Equip your business with multi-level automated call routing to ensure customers reach the right person fast, anytime. Secure your 64-party conference bridge with PIN number access. Get messages wherever you are with automatic alerts.

IP Office Advanced Edition

Increase productivity, efficiency, and customer service. This suite of tools enables employees to work productively in or out of the office. Optional applications ensure exceptional customer interactions for agents and supervisors. Also, you can offer customers 24/7 access to information and services. Tracking and reporting capabilities let you gather sophisticated customer intelligence and measure and report agent productivity.